Max Torres

Written By: Max Torres
October 2, 2017

Interview with Phil at Llama Gaming

We want to give a warm welcome to Phil, our Llama Gaming representative. Phil will be taking care of a few questions that we have about this cool online casino. We hope we can learn some interesting features and news about them. So, let’s get to it!

Hi Phil, could you tell us when Llama Gaming started its operations and what the story behind choosing the Llama as a theme? (by the way, it’s a very cute llama)

Llama Gaming started in 2011. Many of our staff came from Gala Coral, which used to be based the United Kingdom before they moved to Gibraltar. The company director wanted to stay in the UK and do his own thing. The story behind choosing the Llama theme ( thanks for the comment) ties into the company’s focus on the LATAM geo and becoming the LATAM specialist in this competitive field.


From all the softwares that are offered at Llama Gaming, which would you say is your favourite one and why?


Of course I like all of them, but I would personally say Betsoft. I like this software because of the 3D animation and the quality of the games.


What do you think Llama Gaming does to provide players with excellent customer service?

We take customer service very seriously since we feel it is what makes builds loyalty amongst players. We focus on Live chat support and email support, quick response turnaround for players and providing their primary language.

Finally, can you share with me any future plans that are in store for Llama Gaming?

We are seeking to partner up with a Central American call and live chat center in Spanish and Portuguese.

We are also adding evolution live casino games and anonymous bitcoin registration. There will be a definite focus on making the site as bitcoin ‘ friendly’ as possible.



That’s very interesting Phil, thanks for your answers. I fully support that you will become a bitcoin-friendly casino. This is a step in the right direction for Latin American players. Also, great news that you are looking for a company to provide actual Spanish and Portuguese speaking agents.

Good luck to you and Llama Gaming. We are interested in finding out when you move forward on those plans and become one of the top online casinos in Latin America. For a full review of Llama Gaming, please click here.