Max Torres

Written By: Max Torres
January 26, 2018

Exclusive Interview with Phil from Bovegas Casino

Good day, great people of the Betivity Community! We are here to give you another exclusive interview for our readers. This time we have Phil who is representing a BoVegas. The brand is considered to be a US Online Casino since it accepts players from this market, however, there are many additional countries it accepts as well. We are going to dig into their concept, customer support, slot gaming and plans for 2018. Lets start this interview as we are excited to hear the answers that Phil will give us.

1. I love the fireworks on the homepage. Am I correct in saying you are giving out a Las Vegas feel in your theme?

Yes, you are right! We tried really hard to get this feeling through. The Bovegas homepage animation took us some real effort, first deciding what would fit best for a Vegas theme, then the designing department spent hours and days on it, but at the end, I think it was worth it!

2. What do you think is the most efficient support system for BoVegas? A phone call, Live Chat or Email?

In my view, the best tool for us as a casino platform is the live chat. Email might be too slow to exchange, and the phone might be too direct. Our live chat is the preferred way to get in touch for most of our players. They can do it while playing in a pop-up window while their game is still playing. It allows them to pause in the messaging to play or to break in their game to chat. With this said, all our channels of communication are fully open and welcomed by our support team.

3. What is the all-time favourite game on BoVegas? And why do you like it?

Ah, that’s a hard one! RTG has been launching some new games lately. In the last 18 months, the number of new games has gone up in a big way. I must say my favorite games are the oldies from RTG, with retro designs like “Caesar’s Empire” and “Cleopatra Gold”. The new releases which include “Kung Fu Rooster”, “Dragon Orb”, etc. are more appealing to the younger crowd with their fancy and modern designs, they are packed with features too.

4. What promotion would you recommend a new player to take when starting to play at BoVegas?

I personally, would recommend the welcome bonus, even with a small deposit “to test the water”, rather than a free chip. Bovegas has no max cash-out on welcome or deposit bonus. Players will be able to go through all the games unrestricted like table games, which are out of reach on a free chip bonus.

5. Does BoVegas have any upcoming plans to add new features for this 2018?

Yes definitely! First, new RTG games are coming fast; they are releasing new games every 1 or 2 months. There are special offers in place for those games for a limited period. But that’s not all, Live dealer casino games will be added to Bovegas very soon. We can’t tell you which provider yet as it is still being discussed. However, we are confident our players will love it as well as casino players more used to real live gambling.

The End

Thank you very much Phil. We appreciate the valuable information regarding your customer support, RTG games and plans for 2018. Betivity is excited that BoVegas will be adding live dealer games, that is a big plus on our end. We will surely give you exposure when the news officially comes out.