Let's check out Celtic Casino! An online casino that opened its doors in 2009, making the list for our veteran online casinos. This is a brand focusing on live dealers that have held its ground throughout the years, providing on offering some great daily promotions. Besides this, they have very professional customer service agents, ongoing monthly tournaments, and a well-made loyalty/VIP program.
This live dealer casino provides six different languages for its markets. They are English, Spanish, Italian, Greek, French, and Russian. Meaning that their clientele might be pretty diverse and scattered across the world.
This live dealer casino theme is of a celtic background, focusing on a style aiming that culture, which I think it’s unique and well made. Their focus is 100% based on live dealers as this is their bread and butter for their players. They also offer slots as an extra but concentrate more on the live aspect with roulette, blackjack, and baccarat. In regards to jurisdiction, they fully abide by the Costa Rican law as a legal business. The last we heard, they were looking into option of increasing the regulations for further support in the online gambling world.
Between both of them, they have around 80 games available which are a decent amount for a player to choose. Compared to online casinos nowadays it ends up being a bit short, but, on the other hand, why do you need so many games anyways?
Their software offers Live Roulette with two different styles: American Roulette and European Roulette. Live blackjack is also offered in two styles: Classic Blackjack and Blackjack with Early Payout (which is a patented style of Blackjack by Visionary iGaming). Last but not least they offer Live Baccarat and Super6. They also offer Online Slots, Video Poker, and Keno.
Customer Support is pretty great. They provide support on email, live chat service, Skype and even have social media (Twitter, Facebook) as a means of providing help for players who need it. They also offer a callback feature where members need to let the brand know they would like to be called and support will get on it and make the call. Live Chat is not available during the whole day which is the only downer in their service.
They also offer support in any language. Members can contact them in their preferred language, and they can expect a response in that same language, therefore making players feel right at home and taken care of.
Celtic Casino provides the following deposit methods: Visa, MasterCard, Visa Electron, Skrill, Neteller, Paysafe Card, Ecopayz and the newly appointed Bitcoin. Bitcoin is the new currency available for both deposits and withdrawals. Accepting Bitcoins transforms this brand into a new live dealer Bitcoin casino because of it. This should make everything much easier for players since now they don’t need to wait for their withdrawals since it is almost immediate (15 minutes max).
As far as currencies go, they offer Euros, British Pounds and now the cryptocurrency Bitcoin. Kudos to them for taking the step to make everything easier for their players.
This brand offers a couple of interesting material here. Every single day of the week they offer something different.
Monday is called Mighty Mondays and players receive a 100% RE-DEPOSIT BONUS UP TO €100.
Tuesdays are called Executive High Roller Tuesdays where players receive a 20% CASH BACK UP TO €1000.
Wednesdays are Warrior Wednesdays where they offer a 25% Re-Deposit Bonus up to €1000.
Thursday is the Roulette Challenge where they give a €200 CASH PRIZE BONUS. If the players gets an inside number in roulette two times in a row, they’ll win the bonus.
The rest of the week players can continue fighting for a spot on Celtic Casino’s Game of Thrones Live Dealer Tournament, where every month they give out around 8000 euros in prizes (they pay out the top 25 positions), starting with a 2,500 first place prize to the winner.
As mentioned in the previous category, live dealer tournaments are ongoing month after month. Prize pools are attractive, especially for the top positions, the downside is that they are attached to a wagering requirement. Nonetheless, its a fun and competitive experience for casino players. Not a lot of tournaments revolve around live dealer games, usually they focus on online slots. So, we can consider this a one of a kind live competition, especially in the live casino niche.
Celtic Casino launches 2017 with a new loyalty program to show their appreciation for their players. It is a 4 tier level program and gives out everything from birthday gifts, cashback bonuses, higher terms in the regular promotions, higher table limits, higher deposit and withdrawal limits and faster payments (the higher level in the program, the faster the priority is to pay out the withdrawal).
Pros: they have great customer support (friendly, professional and efficient), they accept Bitcoin making this super easy for players, good and diverse promotions, well-made loyalty program.
Cons: their live chat schedule does not cover the whole day, they could improve on a few more software providers for their player base.
In conclusion, I would recommend this casino to players who thoroughly enjoy live dealers online. A casino that focuses on player satisfaction that strives on excellent service and a player first mentality. Finally, Bitcoin enthusiasts who enjoy playing at casinos should also take advantage of this brand.
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